Quick Reference

Cruise Documentation


The new passport regulations are now in effect for all sailings!

 

 

Can I make changes to a guest listed on my reservation?
Names may be changed up to 24 hours prior to sailing provided one of the original names remains on the booking.. Name changes will be subject to a $35 per guest fee if one of the following conditions exist:
 

Request is made less than 35 days prior to commencement of cruise vacation (inclusive of tours)

Cruise Only documents have been issued

Air Arrangements have been assigned and documents have been issued. Travel agents or guests should contact the Custom Air Desk for resolution of any incremental air charges encountered as a result of the change

Pre/Post Hotel arrangements have been assigned to the booking

**Change fees are subject to change without notice.

What cruise documents will I receive?
Guests in the same stateroom who share the same last name will receive one convenient Guest Ticket Booklet, unless they have booked their air transportation with us and are traveling to or from the cruise vacation separately. We will also be using e-tickets for airline transportation whenever possible to lessen the burden of returning air tickets for changes.

When will my cruise documents arrive?
Normally, guest cruise documents are sent to you or your travel agent 20-50 days prior to sailing, assuming your reservation is finalized and your payments have been made. Group and Air/Sea documents require additional steps and will be sent within 30 days of sailing. Documentation may not be provided in advance for bookings finalized the week of the sailing; guests will obtain pertinent details at the pier prior to boarding, and once onboard. In addition, documentation for some bookings will be available online through E-Docs. Regardless of your document status, no one will be allowed on the ship unless his/her name appears on the ship's manifest.

 

What travel documents and identification will I need?
Before Leaving Home:
Please take a few minutes to familiarize yourself with the required travel documents you will be asked to provide prior to boarding the ship.

Caution: The requirements described below are either required by government regulations or reflect Celebrity Cruises travel policies. They are subject to change without notice.

It is the sole responsibility of the guest to identify all travel documents and obtain and have available when necessary the appropriate valid travel documents such
as passports, visas, inoculation and family legal documents required for boarding and re-entry into the United States and other countries. For your protection,
we recommend that your passport expiration date not occur within six (6) months of the sailing termination date.

Guests who do not possess the proper documentation may be prevented from boarding their flight or ship or from entering a country and may be subject to fines. If as a result of your lack of proper documentation, a fine or other cost is incurred by Celebrity Cruises., you agree to indemnify Celebrity Cruises for such expenses. No refunds will be given to individuals who fail to bring proper documentation.

Important: Celebrity Cruises domestic sailings are all sailings originating and ending in ports located in the U.S., Canada and Mexico including Panama Canal sailings. All other sailings are considered to be international sailings. These include itineraries in Europe, South America and Australia/New Zealand including re-positioning sailings originating or ending in their ports. U.S. citizens traveling on international sailings are required to have valid passports.

Domestic Sailing Requirements:
U.S. Citizens:
the new passport regulations will be in effect December 31, 2005!
A passport (valid or expired) is highly recommended as it will speed-up your check-in formalities as well as your departure procedures with government officials (if you would like to find out how to obtain a passport, you can do so at
U.S Department of State Passport Services and Information website). In the absence of a passport, a birth certificate (original, notarized copy or certified copy), plus a picture ID card issued by a federal, state or local government agency is required. A voter registration card or Social Security Card are not considered to be proof of citizenship. Children under 16 years of age do not require a picture ID. Visas are not required for U.S. citizens.

US Naturalized Citizens: A U.S. passport (valid or expired) is highly recommended as it will speed-up your ship check-in formalities. In the absence of a passport, Naturalization papers (either original or notarized copy) plus a picture ID card issued by a federal, state or local government agency is required.

Non U.S. Citizens (Except Canadians): Valid passports and visas (when needed) including the original copy of Alien Registration Card (ARC or "Green card") and any other travel documentation required because of alien status in the United States or with respect to any country on the itinerary. For visas, please contact the Embassies (Consular Services) of each country on your sailing itinerary or the visa service of your choice, such as
Zierer Visa Service website where you can email or call for specific visa requirements, information, forms and fees for your nationality.

Canadian Citizens: A passport (valid or expired) is highly recommended as it will speed-up your ship check-in formalities (if you would like to find out how to obtain a passport, you can do so at
The Canadian Passport Office website). In the absence of a passport, a birth certificate (original, notarized copy or certified copy), plus a picture ID card issued by a federal or provincial government agency. Children under 16 years of age do not require a picture ID. Visas are not required for Canadian citizens.

Canadian Landed Immigrants: For those citizens of British Commonwealth countries who reside in Canada, valid passports and US visas are now required. Also required is the original copy of your Permanent Resident Card (PR Card), formally the IMM 1000, or with respect to any country on the itinerary any other travel documentation required because of alien status. For Visas, please contact the Embassies (Consular Services) of each country on your sailing itinerary or the visa service of your choice, for specific visa requirements, information, forms and fees for your nationality.
Zierer Visa Service website.
Phone Number: 866-788-1100
Email Address:
rcivisainfo@zvs.com

International Sailing Requirements:
U.S. Citizens: Valid passports and visas (when needed) are required.

Non U.S. Citizens: Valid passports and visas (when needed) are required and any other travel documentation required by the governments of the countries on the itinerary. For visas/inoculations, please check with your travel agent, government
agencies, embassies or consulates, your physician local health department or the
Center for Disease Control and Prevention's Traveler's Health website to determine travel and health documentary requirements.

Family Legal Documents:
Adults who are not the parent or Legal Guardian of any minor child traveling with them are required to present the child's valid passport and visa (if required) or the child's birth certificate (original, a notarized copy or a certified copy) and an original notarized letter signed by at least one of the child's parents. The notarized letter from the child's parent must authorize the traveling adult to take the child on the specific cruise and must authorize the traveling adult to supervise the child and permit any medical treatment that must be administered to the child. If a non-parent adult is a Legal Guardian, the adult must present a certified certificate of Guardianship with respect to the child.

Inoculation / Health:
As detailed in the brochure, all guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed at the
Center for Disease Control and Prevention's Traveler's Health website or toll free at 1-877-FYI-TRIP, and the World Health Organization website.

Please Note:
Guests on consecutive sailings must ensure they have the proper Travel Documents for their entire cruise vacation.

 

What forms of ID are required for minors?
Before Leaving Home:
Please take a few minutes to familiarize yourself with the required travel documents you will be asked to provide prior to boarding the ship.

Caution: The requirements described below are either required by government regulations or reflect Celebrity Cruises travel policies. They are subject to change without notice.

It is the sole responsibility of the guest to identify all travel documents and obtain and have available when necessary the appropriate valid travel documents such
as passports, visas, inoculation and family legal documents required for boarding and re-entry into the United States and other countries. For your protection,
we recommend that your passport expiration date not occur within six (6) months of the sailing termination date.

Guests who do not possess the proper documentation may be prevented from boarding their flight or ship or from entering a country and may be subject to fines. If as a result of your lack of proper documentation, a fine or other cost is incurred by Celebrity Cruises No refunds will be given to individuals who fail to bring proper documentation.

Important: elebrity domestic sailings are all sailings originating and ending in ports located in the U.S., Canada and Mexico including Panama Canal sailings. All other sailings are considered to be international sailings. These include itineraries in Europe, South America and Australia/New Zealand including re-positioning sailings originating or ending in their ports. U.S. citizens traveling on international sailings are required to have valid passports.

Domestic Sailing Requirements:
U.S. Citizens: A passport (valid or expired) is highly recommended as it will speed-up your check-in formalities as well as your departure procedures with government officials (if you would like to find out how to obtain a passport, you can do so at the
U.S.Department of State Passport Services and Information website). In the absence of a passport, a birth certificate (original, notarized copy or certified copy), plus a picture ID card issued by a federal, state or local government agency is required. A voter registration card or Social Security Card are not considered to be proof of citizenship. Children under 16 years of age do not require a picture ID. Visas are not required for U.S. citizens.

U.S. Naturalized Citizens: A U.S. passport (valid or expired) is highly recommended as it will speed-up your ship check-in formalities. In the absence of a passport, Naturalization papers (either original or notarized copy) plus a picture ID card issued by a federal, state or local government agency is required.

Non U.S. Citizens (Except Canadians): Valid passports and visas (when needed) including the original copy of Alien Registration Card (ARC or "Green card") and any other travel documentation required because of alien status in the United States or with respect to any country on the itinerary. For visas, please contact the Embassies (Consular Services) of each country on your sailing itinerary or the visa service of your choice, such as
Zierer Visa Service website, where you can email or call for specific visa requirements, information, forms and fees for your nationality.
Canadian Citizens: A passport (valid or expired) is highly recommended as it will speed-up your ship check-in formalities (if you would like to find out how to obtain a passport, you can do so at
The Canadian Passport website). In the absence of a passport, a birth certificate (original, notarized copy or certified copy), plus a picture ID card issued by a federal or provincial government agency. Children under 16 years of age do not require a picture ID. Visas are not required for Canadian citizens.

Canadian Landed Immigrants: For those citizens of British Commonwealth countries who reside in Canada, valid passports and US visas are now required. Also required is the original copy of your Permanent Resident Card (PR Card), formally the IMM 1000, or with respect to any country on the itinerary any other travel documentation required because of alien status. For Visas, please contact the Embassies (Consular Services) of each country on your sailing itinerary or the visa service of your choice, for specific visa requirements, information, forms and fees for your nationality.
Zierer Visa Service website.
Phone Number: 866-788-1100
Email Address:
rcivisainfo@zvs.com

International Sailing Requirements:
U.S. Citizens: Valid passports and visas (when needed) are required.

Non U.S. Citizens: Valid passports and visas (when needed) are required and any other travel documentation required by the governments of the countries on the itinerary. For visas/inoculations, please check with your travel agent, government
agencies, embassies or consulates, your physician local health department or the
Center for Disease Control and Prevention's Traveler's Health website to determine travel and health documentary requirements.

Family Legal Documents:
Adults who are not the parent or Legal Guardian of any minor child traveling with them are required to present the child's valid passport and visa (if required) or the child's birth certificate (original, a notarized copy or a certified copy) and an original notarized letter signed by at least one of the child's parents. The notarized letter from the child's parent must authorize the traveling adult to take the child on the specific cruise and must authorize the traveling adult to supervise the child and permit any medical treatment that must be administered to the child. If a non-parent adult is a Legal Guardian, the adult must present a certified certificate of Guardianship with respect to the child.

Inoculation / Health:
As detailed in the brochure, all guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed at the
Center for Disease Control and Prevention's Traveler's Health website or toll free at 1-877-FYI-TRIP, and the World Health Organization website.

Please Note:
Guests on consecutive sailings must ensure they have the proper Travel Documents for their entire cruise vacation.

I have not received my cruise documents and my sailing is less than two weeks away.
If your scheduled departure date is less than two weeks away and:

Your reservation has been paid in full

Your air arrangements have been confirmed

All pre and post-packages have been cleared from wait lists

All names on your reservation are correct

Then you should contact  Customer Service at (800) 398-9819.

 

I have already received my documents, and I made changes to my air schedule. What do I do with my old tickets?
If you have received your travel documents and have made changes to your air schedule, you must return your old air tickets in order to receive new ones. Please return them to:

Royal Caribbean International & Celebrity Cruises
1050 Caribbean Way
Miami, FL 33132
ATTN: Air/Sea Department

 

I did not receive my transfer vouchers with my cruise documents.
If you did not receive your transfer vouchers with your travel documents, you will be on the manifest and greeted at your arrival airport by a Celebrity Cruises representative.

 

Can you reissue my documents?
Contact us if you would like us to reissue your documents. Please note, however, that a reissue fee may apply.

 

What is Celebrity Cruises  International's Age Policy?
No guest under the age of twenty-one (21) will be booked in a stateroom unless accompanied by an adult twenty-one(21) years of age, or older. This age limit will be waived for minor children sailing with their parents or guardians in adjacent staterooms or under-aged married couples (proof of marriage is required) Celebrity Cruises reserves the right to ask for proof of age. Please note: An individual's age on the date of sailing determines his or her status for the entire cruise vacation.

Celebrity Cruises age policy for gambling and consumption of alcoholic beverages is as follows:

 

Guests eighteen (18) years of age and older are welcome to play in the casinos (for all Alaska sailings, guests must be 21 years of age in order to play in the casinos).

Effective as of all sailings commencing on or after July 28, 2006, the minimum drinking age for all alcoholic beverages on all Celebrity Cruises is 21.
For complete explanation of our Alcohol policy, see Beverages in Quick Reference.

Guests twenty-one (21) years of age and older are welcome to enjoy all alcoholic beverages.

Applicable age restrictions apply while the ship is in port, in accordance with local age limitations.

Guests who purchase liquor onboard a Celebrity Cruises vessel from one of the gifts shops, for in-stateroom consumption, will be sold the liquor at an in-stateroom consumption rate (non-duty free rate which is comparable to retail rates), which in turn can be taken immediately to their stateroom.

If a guest decides that they would like to purchase duty free liquor from any of the gift shops, then they will pay the duty free price and their respective liquor purchase will be delivered to their stateroom on the last night of their voyage.

In addition, any liquor purchases that are made by a guest in a land based location, will be stored onboard when they enter the vessel, and will be delivered to their stateroom on the last night of their voyage.