SPECIAL NEEDS

Mobility Impairments
Every ship in the Celebrity fleet was designed with your every need in mind. You'll find wide, spacious corridors, to allow 180° turns for wheelchairs. Most decks are accessible through automatic doors and all public rooms feature entrances with gradual inclines. The accessible staterooms range from 272 square feet to 381 square feet, offering a generous five-foot turning radius in sleeping areas, bathrooms and sitting areas for easy maneuverability.

Be sure to tell the Cruise Specialist about your special needs at the time you make your reservations.

Services Provided:

Early boarding
Cruise transfers utilizing a specialized van with lift
Boarding and departure assistance
Scooter access
Hydraulic lifts for one pool and one Jacuzzi on each ship (available upon request)
Accessible tender system
Accessible Blackjack tables in the casino
Accessible Guest Relations Desks
Hearing Impairments
Celebrity accommodates guests who have hearing impairments by providing them with technological advancements wherever and whenever possible. They can also provide Sign Language interpreters upon request.*

Be sure to tell the Cruise Specialist about your special needs at the time you make your reservations.
 
Features/accommodations available:
  • A portable kit is available upon request. It includes TTY (Text Telephone)/TDD (Telecommunications Device for the Deaf), Alertmaster and a strobe alarm. The TTY in your stateroom interfaces with the TTY at the Guest Relations Desk to meet all of your in-stateroom needs. The Alertmaster alarm clock features under-mattress or under-pillow vibrator, while lights on the Alertmaster monitor the following: doorbell, telephone ringing, alarms and other sounds
  • Amplified telephones are available in the staterooms and public areas.
  • Infrared systems are located in the Main Show Lounge on the vessels. Sign Language interpreters will be provided upon request to all guests who use American Sign Language as their primary means of communication.
  • Closed-captioned televisions are available in all staterooms across the fleet.
    All videos produced by Celebrity are closed-captioned.
Assistance and Accommodations
Onboard Casino
Join in Celebrity's accessible casino where you can try your hand at a variety of games including Blackjack, Electronic Slot Machines, Craps and Roulette.

Onboard Medical Services
Every Celebrity ship offers limited professional medical services - for a reasonable fee - through independently contracted, licensed (international or domestic) physicians and nurses.

Airport Transportation
If requested in advance, Celebrity can arrange for lift-equipped buses to transfer guests between the airport and the pier. This service is offered at no extra charge to the air/sea guests or those who have purchased cruise-only transfers.

Extra Assistance at the Pier
Celebrity Cruises offers boarding and departure assistance to guests with mobility impairments. Please tell your cruise specialist of your needs at the time you make your reservation.

Special Equipment
Celebrity Cruises has a variety of equipment available onboard, such as shower stools, bed extensions, raised toilet seats and transfer benches. Please tell your cruise specialist of your needs at the time you make your reservation.

Traveling from Ship to Shore
Occasionally, port facilities, congestion and weather make it impossible to berth the ships at a particular port of call, at which point the ship will be anchored offshore and small boats (tenders) are used to travel back and forth. Celebrity will make every attempt to accommodate each guest at every port. However, at some tendered ports, guests may find some difficulty in transferring from the ship to the tender. The safety of the guests and crew is always foremost and the decision to tender any guest is made by Celebrity in each case. Tender status of all ports is subject to change without notice. Celebrity has begun the installation of lifts that will make the tendering process for guests with mobility impairments smooth and stress-free.

Ports that Require Tendering:
  • Alesund, Norway
  • Belize City, Belize
  • Cabo San Lucas, Mexico
  • Catalina Island, California
  • Catalina Island, Dom Rep
  • CocoCay, Bahamas
  • Corfu, Greece
  • Costa Maya, Mexico
  • Cozumel, Mexico
  • Dubrovnik, Croatia
  • Fuerte Amador, Panama
  • Geiranger, Norway
  • George Town, Grand Cayman
  • Gustavia, St. Barts
  • Hellesylt, Norway
  • Hilo, Hawaii
  • Kailua Kona, Hawaii
  • Labadee, Hispaniola
  • Lahaina (Maui), Hawaii
  • Montego Bay, Jamaica
  • Mykonos, Greece
  • Nawiliwii (Kauai), Hawaii
  • Panama Canal (Cruising Canal
  • Philipsburg, St. Maarten
  • Plymouth, England
  • Taormina, Sicily
  • Villefranche (Nice), France

 

Visual Impairments
Celebrity has made the cruise experience as effortless as possible for guests with visual impairments. Each of the staterooms, dining areas and public areas are designed to incorporate Braille wherever possible. As always, the crew and staff are on hand to assist in every way.

Please tell your cruise specialist of your needs at the time you make your reservation.

Accommodations include:

  • Service animals allowed onboard: a 4' X 4' wooden box with cypress mulch is provided
  • Braille/tactile signage
  • Braille elevator buttons/audio call signals
  • Early boarding available for orientation tours
Your Medical Needs
Celebrity accommodates guests with medical conditions that require the use of dialysis or oxygen. Please tell your cruise specialist of your needs at the time you make your reservation.
If you have another type of medical condition that has not been mentioned, please inquire about policies and procedures that may affect your cruise.

Dialysis
Guests requiring continuous ambulatory peritoneal dialysis are welcome to board all Celebrity Cruises® vessels. However, Celebrity Cruises does not have the ability to assist or administer hemo-dialysis treatments. Those guests using peritoneal dialysis should have all solutions and equipment needed to perform the dialysis delivered to the vessel on the day of sailing at least two hours prior to sailing.

Oxygen
All types of oxygen are permitted onboard. Please inform your cruise speicalist as to quantity, type and delivery schedule. Each vessel has a different storage policy; however, you will be able to keep some or all of your cylinders in the stateroom.

Pregnancy
Celebrity Cruises cannot accept guests who will have entered their third trimester of pregnancy (27th week) at the beginning or at any time during their cruise vacation. Please contact yourr cruise specialist if you have already booked your cruise and do not meet this requirement.

Note: If you have another type of medical condition that has not been mentioned, please inquire about policies and procedures that may affect your cruise.
 
Accessible Staterooms
A Celebrity cruise, first and foremost, is about feeling relaxed. And in order to feel relaxed you have to be comfortable. Every ship in the Celebrity fleet was designed with that very attribute in mind. On board you'll find wide, spacious corridors, to allow 180° turns for wheel chairs. Most decks are accessible through automatic doors and all public rooms feature entrances with gradual inclines. Accessible staterooms range from 272 square feet to 381 square feet, offering a generous five-foot turning radius in sleeping areas, bathrooms and sitting areas for easy maneuverability.

Please tell your cruise specialist of your needs at the time you make your reservation.

Accessible Stateroom Features:

  • Stateroom door width: 32"-34" (vessel-dependent)
  • Bathroom door width: 32"-34" (vessel dependent)
  • No doorsill to get into stateroom
  • Ramped bathroom thresholds
  • Bathroom grab bars
  • Lowered sink and vanity
  • Roll-in showers
  • Fold-down shower stool
  • Hand-held showerheads
  • Lowered closet bars
  • Refrigerator in stateroom (upon request)
  • Raised toilet seats (standard, 17.5"; taller raises available)
  • Accessible balconies (selected staterooms)